Terms of Service
Last updated: September 2026. Clear, fair terms governing the use of QureSetu by hospitals and medical centers.
1. Agreement to Terms
By accessing or using QureSetu ("the Service"), operated by Quantum Webframe ("Company," "we," "us," or "our"), the hospital, nursing home, or healthcare facility ("Subscriber," "you") agrees to be bound by these Terms of Service.
If you are signing up on behalf of a hospital or healthcare entity, you confirm that you have the legal authority to bind that facility to these terms.
2. Description of Service
QureSetu is a cloud-based Hospital Management System (HMS) providing integrated modules for OPD registration, IPD ward allocation, in-house pharmacy, laboratory diagnostics, radiology, surgical OT scheduling, billing, and ABDM/ABHA digital health readiness. The Service is billed simply based on your hospital's inpatient bed capacity tier.
3. Transparent Pricing & Billing
• Subscriptions are available on monthly or annual billing cycles.
• Annual billing plans include a 25% discount (equivalent to 2 months free).
• All plan prices are listed in Indian Rupees (INR) and subject to applicable GST.
• Every plan includes unlimited doctor, nurse, and staff user logins without per-user or per-computer fees.
• Plans include a 15-day risk-free trial with zero payment obligation or credit card required.
• Subscriptions can be cancelled at any time before your next billing cycle.
4. Permitted Hospital Use
Subscribers may use QureSetu solely for internal operations at authorized medical facilities. Prohibited activities include:
• Reselling, sublicensing, or distributing the software to third parties.
• Attempting to reverse-engineer or extract underlying source code.
• Using the software to store illegal or non-healthcare commercial data.
• Attempting to breach security barriers or interfere with system availability.
5. Patient Health Data & Ownership
The hospital remains the sole owner and Data Fiduciary of all patient records, bills, and clinical files stored in QureSetu under India's DPDP Act 2023.
• The hospital is responsible for obtaining proper patient consent for health records.
• QureSetu acts strictly as a Data Processor and never claims ownership over your hospital's patient database.
• Hospitals can request a full, structured export of their complete database at any time.
6. Software Availability & Offline Support
• QureSetu targets a 99.9% monthly cloud availability SLA.
• Built-in local offline caching ensures that front-desk registration and billing counters continue operating smoothly during fiber or internet disruptions, automatically syncing when connectivity returns.
• Scheduled maintenance windows are performed during low-activity night hours with advance notice.
7. Contact & Support
For legal, billing, or contract inquiries, contact our hospital advisory team at:
Email: contact@quresetu.com
Phone: +91 92967 10958
Web: www.quresetu.com
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